If you understand what you do, what your client wants, and where those two things intersect, you already know where to focus your time and attention. Concentrate on the things you can affect and improve instead of busying yourself worrying about things that are out of your control. That’s what matters.
I had a client who used to say, “Don’t fix problems you don’t have.” It goes double for your customers and your clients. Instead you’ll find real success when you uncover the real problem.