Please Do Me a Favor

Please Do Me a Favor

Are you familiar with the psychological phenomenon called the Benjamin Franklin effect? It's where a person who has already performed a favor for another person is more likely to do a second favor for the same person than if they had received a favor from that person....

Have You Ever Seen YOUR Neutral Face?

Sometimes you get exposed to a new viewpoint from a unique venue that you weren't expecting. To that point, I'm sitting on a panel in a university auditorium listening to one of my fellow panelists talk about the subject of our conference. I've already prepared my...
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