It’ll be on Instagram, Facebook, and Twitter. Listen. Did you hear it? The opening shot of the revolution was just fired. And most of us pretended the sound was business as usual. A few years ago, way way back in 2008, Dave Carroll had his guitar broken by United Airlines. When the air carrier wouldn’t do anything about it, Carroll wrote a song and recorded a video [...]
Every bit of up-to-date business advice I read talks about how important it is to properly manage your contact list. Whether the author calls a prospect list “a community,” “a tribe,” “a database,” “a sales roster” or a “contact list,” the suggestions are usually the same: Use technology and careful editing to keep the list accurate and up-to-date. Needless to say, this gets harder and harder to [...]
Today’s battle between algorithms and elbow grease might just be the largest social experiment and reorganization of responsibility and renumeration humankind has yet experienced. But much like the mouse running around in a researcher’s maze, we don’t know which turn will get us to the cheese nor which one will lead us to a dead end.