Customer Service: There Are None So Blind…

I’m sitting in the second row of the big conference room listening to the keynote speaker at a corporate event. Every few minutes the speaker raises his hand and asks the audience if they’ve experienced whatever it is that he’s talking about. “How many of us,” his hand goes up and he looks at us meaningfully, “work from home?” “How many of us,” his hand goes up [...]

By |2019-01-09T13:21:29+00:00January 9th, 2019|2 Comments

Building Your Brand for the New Year

New years are great times to look back and look forward – to evaluate how you did in the year that just ended and plan for the year to come. When it comes to your brand strategy and building your personal brand, the new year is also the perfect time to plan for how you’re going to build your brand and build your business. How To Build [...]

By |2019-01-03T16:13:56+00:00January 2nd, 2019|1 Comment

How To Ask For Money

Want to know how to ask for money? Pull off any expressway and down onto any exit ramp in any big city in America and you’ll probably have this same experience: As you slow down on the exit ramp, you’ll see a man or woman in soiled clothes and filthy sneakers standing at the red light hoping for a handout. They might be holding a dirty rag [...]

By |2018-12-26T12:10:43+00:00December 26th, 2018|7 Comments