Do You Run in the Rain?

Do You Run in the Rain?

Click HERE if you'd rather watch the video. It's Thursday morning about 6:45 in Miami and I am soaking wet. Of course, my day didn't start out this way. I met my running group at 5:45 this morning, right across the street from the University of Miami.  We run at 5:45...
Four A’s of An Apology

Four A’s of An Apology

It used to be that a sincere “I'm sorry” was accompanied by a bouquet of flowers and a sappy card.   Then life went back to normal. For companies, fixing a mistake usually meant a generic apology by the CEO and a conscientious program set up to rectify whatever wrong...
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