Have You Ever Seen YOUR Neutral Face?

Sometimes you get exposed to a new viewpoint from a unique venue that you weren’t expecting. To that point, I’m sitting on a panel in a university auditorium listening to one of my fellow panelists talk about the subject of our conference. I’ve already prepared my...

What I Learned At CES.

Last week I exhausted my brain, my legs, and my wallet wandering through the Consumer Electronics Show (CES) in Las Vegas. CES is where companies from around the world gather to show each other their latest and greatest inventions and innovations. Vegas is where they...

The Trouble With Tautology

Do you know what the word “tautology” means? Wikipedia says: Tautology: using different words to say the same thing, or a series of self-reinforcing statements that cannot be disproved because they depend on the assumption that they are already correct. Good examples...

Your Brand Is Not About You.

Seven or eight years ago I found myself running into the same predicament over and over again. Our advertising agency would present our branding and marketing concepts to our clients and they would want objective assurances that our ideas would work. Although we were...

You Do Not Control Your Brand.

Think back 20 years. You had just checked into your hotel. You went up to your room and found a disgustingly large cockroach scrabbling around in your bathtub. After you screamed or screeched or hopped up on the toilet tank, you called the front desk and they got rid...
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