Everyone Wants To Publish A Book.

Every speaker I meet on the circuit thinks they’d be more successful if only they published a book. People I meet at cocktail parties and networking events want to know how I got my books published because they all “have a book in them.” Even published authors only...

Democratized Culture and You.

Each week that I post these articles I’m careful to include embedded links to the different subjects I talk about, so that while you read the blog posts you can click on the links (highlighted in blue) to learn more about the individual people or companies mentioned....

Creating Something Out Of Nothing

At 5:45 last Sunday morning, I walked into the lobby of the Hilton Hotel on 53rd Street in Manhattan and joined the crowd getting ready to run the New York Marathon. I was amazed by the energy of groups of nylon-clad athletes waiting to head to Staten Island and the...

The Death of the Business Card

I’m sitting here in the mezzanine level of the Grand Ballroom in Collingswood, New Jersey, waiting for my turn to get up in front of the crowd and talk about Building Brand Value. It’s interesting to be in the balcony of this restored Scottish Rite temple watching the...

Customer Service and the Power of Social Media

A few weeks ago I posted a story on customer service (Heart Surgery, Thomas Edison, and Customer Service. Click here to read the story). Specifically I wrote about how despite a very successful medical procedure, shoddy treatment created such a poor impression. Lots...
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