Is Silk Soy?

Back in 1984, there was a famous marketing case study covered in all the trade rags. The title was “Can Marketing Take the Tofu Out Of Tofutti?” and the question was pretty clear — could good advertising convince soy-averse Americans to try dessert products made with...

I Gotta Get Different Friends.

I met my running buddies at 5:45 this morning. We banged out five and a half miles at a nine to ten minutes per mile pace. Believe it or not, Barbara had already done five miles before the rest of the group even showed up, Daniel ran seven more miles after we...

I Thought Of It First. But They Already Had It.

Do you ever get a call on your smartphone that you can’t return right away? Let’s say you’re in a meeting and your Mom calls. Of course you want to take the call but it would be rude. And you don’t want to let your Mom wait and wonder why you’re not calling her back....

Everyone Wants To Be A Rock Star

Someone sent me an article that asked successful CEOs what they would rather do if they weren’t in their current positions. Doctor? Lawyer? Indian Chief? No, everyone wants to be a rock star. Guitar Center has built an enormous business selling guitars and amps to...

The Greatest Advertising Agency in the World

A few weeks ago I posted the question, What Business Are You In?  I got lots of answers, both on and off the comment section of the blog. Many of them were very insightful — most readers understand that the reason their customers buy from them is often quite different...
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