The Four “A”s Of Travel Marketing

In the last few weeks I’ve had a particularly busy travel schedule. I’ve spoken at conferences in Anaheim, San Francisco, New York, Houston, and twice in San Juan. Over the next few weeks, I’ll be visiting Texas, New Jersey, Colorado and Mallorca and...

Hotels can run, but they can’t hide

You can credit the Internet for another major change in travel marketing. Thanks to sites such as TripAdvisor, happy and unhappy guests can immediately post their opinions for all the world to see. As Michele Higgins writes in The New York Times, “The Web Gives Hotel...
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