No Mission Without Margin

A few weeks ago I spoke at the Center for Non Profit Management at the University of Miami. While my subject was about branding non-profits, one of the biggest concerns the attendees had was about their finances. Not necessarily about how to raise money but instead...

How to damage your brand – the Toyota way

Toyota did irreparable harm to their brand because they violated the pact they made with their consumer based on their core competency – durability. If Hyundai’s and Kia’s are cheaper, we don’t mind. If your Toyota is passed by a BMW or a Mazda, that’s...

Who owns the AFLAC duck?

My friend Andrew Jaffee writes the kinds of articles that make me wish everyone could read them and that I had written them. I can’t do much about the latter but can at least help with the former by posting his brilliance. You can find more at Andrew’s...

Living a Life of Purpose; The Richly Working

Steve Spalding suggests that 80% of People Quietly Despise Their Lives. Are you among them? Via: https://howtosplitanatom.com/news/80-of-people-quietly-despise-their-lives/ This isn’t a statistic tic, it’s a casual observation based on talking to way more people about...

The Beginning (Or The End) For Ad Agencies?

This speaks to the current POV that agencies who focus solely on brand building and marketing will have a hard time growing their business. Clients realize they can now do much of the marketing heavy lifting themselves — and very cheaply. Agencies who focus on...
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