Creating Brand Equity

VIA guest blogger Owen Frager: Instinctively, every small business owner understands the importance of brand equity, even if they may not be able to define the idea. Marketing-speak aside, brand equity is how your customer recognizes why you are different and better...

Microexpressions Don’t Lie

I recently read an article about microexpressions — those uncontrollable momentary facial expressions that convey exactly what we feel about a human interaction. Examples included a woman snarling like a jackyll when she encountered someone she really disliked...

Best Global Brands

VIA Business Week Gutsy marketers spend into the teeth of a recession. Several of BusinessWeek’s 100 Best Global Brands are doing exactly that by Burt Helm Every time a recession threatens, executives glare at the balance sheet and wonder aloud about one...

Dinner in the Sky, 165 Feet Up

By Jayne Clark, USA TODAY

 Here’s a dining concept that’ll make your head — if not your stomach — spin: It’s dinner at a table suspended 165 feet in the air with chairs that swivel 180 degrees. 
Dubbed Dinner in the Sky, the attraction is making its...

Paper Is Out, Cellphones Are In

VIA NYT First came the kiosk, a strange addition to airport terminals when Continental Airlines began offering it as a check-in option in 1995. It was followed by Web check-in, introduced by Alaska Airlines in 1999. Now, with 80 percent of passengers using these...
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