BRUCE’s BLOG

Traveling Light 2018

Because I travel so much, I spend a lot of time out of the office. It’s been a great opportunity to use – and further refine – all the travel hacks that make my journeys so much easier. If you spend a little time and effort on traveling with only what you need, you’ll find your journeys are less stressful and a lot more fun. Here’s how…

A Dozen Oysters and Your Brand Strategy.

The Swan Oyster Depot does all this because after 115 years in business they know who they are and why their customers keep coming back. Whether they know it or not, the guys behind the counter have carefully aligned their products and services and their authentic truth, with their customers’ aspirational desires. They clearly and consistently talk their talk and walk their walk and reinforce their brand value.

The More Things Change, The More Things Change.

The way to futureproof your brand is to build it around the true emotional benefit you provide for your customers. By letting them know that their lives are better because they do business with you, you’ll be letting your customers know that they should continue to work with you because of — or in spite of — where technology takes us.

Are You a Dancing Bear?

Are you operating from fear or are you looking towards accomplishing the things that will make you feel good about yourself and your life? Or are you a dancing bear, yo-yoing back and forth pain and pleasure or are you moving positively into the future? And even more importantly, are you writing resolutions that allow you to further express your authentic truth or are you using resolutions to force yourself into unnatural behaviors?

Dealing With Sexual Harassment in Your Company

Soon more workaday businessmen will start reaping the ills of their bad behavior. When that becomes commonplace, businesses in your own hometown — hell, even the company you work for — might have to start dealing with the long overdue fallout of sexual harassment. Remember that people make decisions based on their emotions and justify those decisions with facts. Brands that forget this simple truism do so at their own peril.

What Do YOU Think Disruption Means?

Savvy marketers are always looking for ways to interrupt your view, make you question your traditional activity or try something different. And whether you’re trying to sell crackers, direct clients to your investment company, or fill your cruise ships, disruption is still an effective way to reach your potential customers. Because unless you’re the market leader, lulling them to continue doing what they’ve always done is not the way to build your business. Getting their attention is.

You Cannot Square A Circle.

Are you presenting your brand, your business, and yourself in simple terms that your customers can understand? Or are you wrapping yourself in acres of tiresome talk? Are you using big words when small ones will do? Are you using long rationalizations when simple examples offer more clarity? Are you writing an SAT essay when you should be tweeting a competitive advantage? If you are, you are squaring the circle.

The Secret To Building a Successful Business.

Showing your customers not just how you can help them achieve what they want but how they can be who they want to be puts you in a singular position way above your competition. And making your customers feel good not about just what you can do for them but about themselves will secure your placement in their roster of critical contributors to their own success.

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