by Bruce Turkel | Jan 26, 2021 | All About Them, Branding, Bruce Turkel, Building Brand Value, Is That All There Is?
I was trying to help someone understand how to use their email system. If you’ve ever been an informal IT coach, you know how frustrating it can be. That’s because it’s so hard to know how much someone else understands and therefore it’s also difficult to know when...
by Bruce Turkel | Jan 5, 2021 | All About Them, Is That All There Is?, Leadership, Uncategorized
The fantastic lead singer and guitar player in our band was relocating to Atlanta. So after about 10 or so years gigging around Miami, our Saturday night show at the Titanic Bar would be our last time together. And at around 1:45 in the morning, the set we were...
by Bruce Turkel | Dec 16, 2020 | All About Them, Bruce Turkel, Uncategorized
There’s an old story about the two footwear salespeople who were sent to a tropical island: After spending a day walking around the island looking for opportunities, the first salesperson emailed the home office: “Sending my samples back ASAP. No one here wears...
by Bruce Turkel | Dec 8, 2020 | All About Them, Branding, Bruce Turkel, Building Brand Value, Is That All There Is?
For the past 700-something newsletters we’ve shared, I have tried to focus on who your customer is. Today I’d like to talk about something even more important — who your customer isn’t. In David Mamet’s Glengarry Glen Ross, people who are not your clients are...
by Bruce Turkel | Nov 23, 2020 | All About Them, Bruce Turkel, Building Brand Value, Is That All There Is?, Uncategorized
Are you a consultant, a professional, a coach or a service provider who has had a client do something egregious that really pissed you off? If so, how did you respond? I’m writing this blog on November 23rd, which is the birthday of my long-time business partner and...
