How Will Coronavirus Affect You?

How Will Coronavirus Affect You?

Greetings from 36,000 feet. I'm heading home from a speaking gig in Houston and I'm using my airplane quiet time to reflect on the things I learned at the conference I was attending. I'm also making lists of things I want to do and the things I want my staff to do...
The Blame Business

The Blame Business

Thanks to all the recent press about reclining airline seats, I have a question for you: When do airline passengers have a right to recline their seat? A. Whenever they want, it's their seat. B. Almost never, c'mon, there's someone sitting behind them. C. It depends...
Brand Building and Social Media

Brand Building and Social Media

My friend and great keynote speaker Randy Gage turned me on to this article the other day: “University of Georgia football fans are taking their fandom to the next level ahead of a game between the Bulldogs and the Notre Dame Fighting Irish. Dill's Food City, a...
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