How Has Texting Changed Your Life?

How Has Texting Changed Your Life?

5:30 in the morning used to be a good time to jog. Even during the Miami summer, it’s relatively cool that early in the morning because the sun hasn’t yet climbed into the sky. It’s also early enough that the time eaten up by a long run and shower doesn’t intrude on a...
An Open Letter to Fox News.

An Open Letter to Fox News.

First, let me share a guilty admission. Your network has been very very good to me. The 400 plus appearances I’ve made on Fox News and Fox Business have helped me generate lots of keynote speaking opportunities and helped me sell a bunch of books. My TV appearances...

Putting the Service in Customer Service

I recently stopped at Enriqueta’s for breakfast. Enriqueta’s is a little Cuban coffee shop on 29th Street, smack dab in the center of Miami’s exploding Midtown/Wynwood/Design District area.As the Miami New Times wrote, “Between 6:15 and 11:00 a.m., a cross...

When Everything is Important, nothing is Important

The adage is as ancient as it is accurate: The wizened Indian Fakir lies down on a bed of razor-sharp nails and rests comfortably as a baby in her mother’s arms. But walk barefoot on the beach and step on an old pop-top? You cut your foot open and require stitches....
Skip to content
×